Case Study - Group Services

We began working with a Global two billion Euro Chemical Comapny with a Corporate Office and a Manufacturing plant in West Yorkshire in 2009, providing Cleaning, Security Services, Gardening, Pest Control, Window Cleaning, Laundry and Special One-Off High Level Environmental cleans. This list is not exhaustive by any means and as we continue to work hard on behalf of our client we are confident that our portfolio of Additional Services will grow.

Key factors in winning the business were:

Our commitment to Health & Safety – of paramount importance to a Chemical Company.

• We have the RoSPA President’s Award for achieving 12 consecutive Gold Awards, which means that are clients know we are Cleaning with Confidence.

Local Management Resources

• We have our own in house engineers based from Head Office in Heckmondwike, and operational team including our Health & safety Officer who is NEBOSH accredited.

Commitment to Quality

• We have ISO 9001: 2008 accreditation.

This positive attitude toward meeting client expectations earned us the opportunity to extend our relationship further in 2010 to provide Contract Catering and Vending Services.

Key factors in winning the business were:

Our ability to mobilise quickly and provide trained Catering Staff

• The entire handover process took less than a month. With no staff to TUPE transfer we were able to utilise our owned trained mobile teams to professionally manage the service until we had recruited locally.

Our Vending Innovation – allowing us to create a true 24/7 Food Service Provision

• By utilising food vending meal options, freshly prepared in our own Central Production Kitchen, under the Premier Food Vending brand we were able to extend the catering service beyond breakfast and lunch by providing a 24/7 hot food vending provision. This has bought added value to the catering service as we can provide food for the night service and weekends without incurring additional labour costs.

Finally,  again coming back to the importance of Health & Safety we are proud to have achieved the Safe Contractor accreditation for our Catering and Vending Services further demonstrating to our clients that their contracted services are in safe hands with CSG.

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Telephone: 01924 40 99 88 | Fax: 01924 40 19 80 | Email: info@consultant-services.co.uk

Admin Centre: Station Lane, Heckmondwike, West Yorkshire, WF16 0NF | Map

Company Registration Number: 965415 | VAT Registration Number: 183 3758 38

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