Peace of Mind
Perfect performance…
Keeping machines in perfect working order is key for our qualified engineering team, and our hi-tech workshops are equipped with the latest facilities to cope with the changing technology developing in this fast-moving industry.
It pays to keep ahead when it comes to technological innovations, especially when offering a 24/7 service. Working with carefully chosen suppliers CSG can now provide a complete range of cashless management and payment systems. Smart Cards, keys and contactless tags can now be used not only for cashless vending and catering, but also a host of services from access control to identification.
Employing and training quality people is a must and our investment in our operators means they provide unsurpassed standards of hygiene and cleanliness and – above all – a quality service.
Our Customer Service Department has first line engineering and operating experience. This enables them to respond to your call promptly and efficiently with an understanding of the nature of the problem.
Quality assured ...
We are in our 13th year of AVA Quality System accreditation which is subject to continual, recorded in-house monitoring and annual formal external audit. This enables us to assure our customers that we can demonstrate that our services have set, recognised and controlled standards, meet regulatory controls and, more importantly, conform to customer's standards.
In addition to our comprehensive in-house training programmes our employees complete a number of courses delivered by the AVA Quality Co-ordinators. The courses are vending specific, practical and certified, ensuring candidates are given a sound knowledge of the subject and combined with practical advice helps them carry out their job to their full potential.
With our fleet of maintenance vehicles we can oversee and co-ordinate every aspect of the service – guaranteeing you the very finest quality – all the time.
